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Bank of America’s mobile financial individual base of 12.5 million, quickly expanding at a speed of 55,000 new individuals weekly, can expect several new features to come to the bank’s mobile financial applications.
From May until completion of the year, Bank of America will present 6 new mobile banking features, which were initially stated by American Banker.
Here are the functions you can expect:
– Schedule a visit: Currently, Bank of America enables anybody to set up a branch appointment with a financial expert at a branch through its online resource or through Bank of America’s Facebook page. Quickly, the mobile banking apps will likewise get this function.
– Debit card replacement request: Was your debit card lost or stolen? An upcoming mobile function will let clients request a replacement with the app, without checking out a branch or calling customer service.
– Travel notification: As a precautionary measure, card companies have the tendency to decrease particular purchases that are presumed to be deceptive. However, customers often become inconvenienced when legitimate card acquisitions are rejected. This is commonly the case with uncharacteristically large acquisitions or acquisitions made while traveling. Bank of America will carry out a travel alert system that allows customers to alert the bank of their travel so that their cards don’t get declined.
– Past statements: Bank of America will allow clients to view statements and inspect images of the past 18 months with its mobile financial app.
– Request P2P payments: The existing variation of Bank of America’s mobile app enable consumers to make person-to-person payments by providing a recipient’s email address or phone number. With an update, customers will have the ability to apply for a P2P payment.
– Click to call: Some customers do not wish to browse a bank’s phone system to reach a live client service agent. With an approaching click-to-call button, Bank of America mobile individuals can put in a request to have a client service representative call them back.
Mobile repayments still under wraps
Late in 2012, Bank of America staff members began testing a mobile payment system that relies of QR codes. The system allows smartphone individuals to scan a QR code, offered by the business, to complete a repayment.
Currently, the trial is still running with Bank of America associates, said Tara Burke, a Bank of America speaker.